February 12, 2018
Job Description

Our client one of the leading consultancies in UAE requires a Receptionist for their operations in Sharjah / Dubai, UAE. The ideal candidate should be a female with 2 – 3 years of experience in the said role.

Duties and responsibilities include:

  • Deliver excellent customer service, always
  • Deal with all enquiries in a professional and courteous manner, in person, on the telephone or via e-mail
  • Administer all reservations, cancellations and no-shows, in line with company policy
  • Keep up to date with current promotions and hotel pricing, to provide information to guests, on request, while maximizing bedroom sales opportunities
  • Fulfill all reasonable requests from guests to ensure their comfort, satisfaction and safety
  • Conduct regular security checks throughout the day and report any security issues to line manager.
  • Report any maintenance issues immediately to line manager, including all furniture, fittings and equipment.
  • Provide reports, as required, for housekeepers and management
  • Responsible for evacuation, in cases of emergency, acting as first point of contact for guests and the emergency services.
  • Carry out instructions given by the management team and head office.


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